Terms of Service

By accessing or using the Ad Army platform, website, APIs, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and the organization.

If you do not agree to these Terms, do not access or use the Service. We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

Ad Army is an AI-powered creative workflow platform designed for enterprise marketing and creative teams. The Service includes:

• Pipelines: batch AI execution through directed acyclic graph (DAG) workflows that transform creative briefs into production-ready advertising assets at scale.
• Studio: an AI video production environment where users direct and AI produces, with multi-provider model access and real-time collaboration.
• Platform APIs: programmatic access to Ad Army's generation, asset management, and workflow capabilities.

The Service is provided as enterprise SaaS. Feature availability, model access, and generation capabilities may vary by subscription tier.

To use the Service, you must create an account. You agree to the following:

• You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Service.
• You must provide accurate, current, and complete information during registration and keep your account information up-to-date.
• If you are using the Service on behalf of a company or organization, you must be authorized to accept these Terms on its behalf.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify Ad Army immediately at legal@adarmy.com if you become aware of any unauthorized use of your account.

Ad Army reserves the right to suspend or terminate accounts that violate these Terms or pose a security risk to the platform.

Access to the Service requires a paid subscription. The following billing terms apply:

• Contracts. Subscriptions are billed on an annual basis unless otherwise specified in your order form or enterprise agreement.
• Per-seat licensing. Pricing is determined on a per-seat basis. Each seat represents one authorized user. You may not share seats across multiple individuals.
• Credits system. AI generation usage is metered through a credits system. Credits are consumed per generation request and vary by model, resolution, and output type. Unused credits do not roll over between billing periods unless your agreement states otherwise.
• Payment. All fees are due within thirty (30) days of invoice date. Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
• Auto-renewal. Subscriptions automatically renew at the end of each term unless either party provides written notice of non-renewal at least thirty (30) days before the renewal date.
• Taxes. All fees are exclusive of applicable taxes. You are responsible for all taxes, levies, and duties associated with your use of the Service, excluding taxes based on Ad Army's net income.

Your content. You retain all ownership rights to the creative content, briefs, brand assets, and other materials you upload to or create through the Service (“User Content”). You grant Ad Army a limited, non-exclusive license to process, store, and transmit User Content solely for the purpose of providing the Service.

AI-generated output. Subject to the rights of any third-party AI model providers, you own the output generated by the Service using your prompts, briefs, and creative direction (“Generated Content”). Ad Army does not claim ownership of Generated Content. You are responsible for ensuring your use of Generated Content complies with applicable laws and the terms of any upstream AI model providers.

The platform. Ad Army and its licensors retain all rights, title, and interest in and to the Service, including all software, algorithms, workflows, user interfaces, designs, documentation, and underlying technology. Nothing in these Terms grants you any right to Ad Army's intellectual property except the limited right to use the Service under your subscription.

You agree not to use the Service to:

• Generate, distribute, or store content that is unlawful, defamatory, obscene, or that infringes on the intellectual property rights of any third party.
• Scrape, reverse engineer, decompile, or disassemble any part of the Service, or use the Service to build a competing product.
• Circumvent, disable, or interfere with any usage limits, rate limits, credit consumption mechanisms, or security features of the Service.
• Resell, sublicense, or redistribute access to the Service or any Generated Content for the purpose of providing a competing AI generation service.
• Use the Service to generate content that violates any applicable AI model provider's acceptable use policies.
• Transmit viruses, malware, or any code designed to disrupt, damage, or limit the functionality of the Service.

Violation of this section may result in immediate suspension or termination of your account without refund.

Ad Army processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge and agree to the collection, use, and processing of your data as described in the Privacy Policy.

For enterprise customers, Ad Army offers Data Processing Agreements (DPAs) that comply with GDPR, CCPA, and other applicable data protection regulations. Contact legal@adarmy.com to request a DPA.

Ad Army targets 99.9% uptime for the Service, measured on a monthly basis, excluding scheduled maintenance windows and force majeure events.

If the Service fails to meet the 99.9% uptime target in any calendar month, affected customers are eligible for service credits as follows:

• 99.0% – 99.9% uptime: credit equal to 10% of that month's prorated subscription fees.
• 95.0% – 99.0% uptime: credit equal to 25% of that month's prorated subscription fees.
• Below 95.0% uptime: credit equal to 50% of that month's prorated subscription fees.

To receive a credit, you must submit a written request to legal@adarmy.com within thirty (30) days of the end of the affected month. Credits are applied to future invoices and do not constitute refunds.

To the maximum extent permitted by applicable law, in no event shall Ad Army Group, Inc., its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of or inability to use the Service, regardless of the theory of liability.

Ad Army's total aggregate liability under these Terms shall not exceed the amounts paid by you to Ad Army during the twelve (12) months immediately preceding the event giving rise to the claim.

The Service is provided “as is” and “as available.” Ad Army makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Ad Army does not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Either party may terminate these Terms by providing thirty (30) days' written notice to the other party. Ad Army may also terminate or suspend your access immediately if you breach these Terms.

Upon termination:

• Your right to access and use the Service ceases immediately at the end of the notice period.
• You may request an export of your User Content and Generated Content within thirty (30) days of termination. Ad Army will provide the export in a standard, machine-readable format.
• After the thirty (30) day export window, Ad Army may delete your data in accordance with our data retention policies.
• Any fees owed prior to termination remain payable. Prepaid fees for the remainder of the subscription term are non-refundable unless Ad Army terminates for convenience.

Sections relating to intellectual property, limitation of liability, indemnification, and governing law survive termination of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of such courts.

For questions about these Terms or the Service, contact us at:

Ad Army Group, Inc.
Legal Department
legal@adarmy.com